Part I – Privacy Policy
Part II – Content & Export Control Policy
Does not contain any weapons. Weapons is broadly defined as:
Part III – Conflict-Free Minerals Statement
1.1 Your privacy is important to us. This privacy policy (“Privacy Policy”) applies to all personal information collected through and/or processed in connection with http://www.pcbpro.online (the “Website”), the services offered by pcbpro.online and verbal, email, text and other electronic messages and other communication methods between you, our Website and/or pcbpro.online personnel. In this Privacy Policy, we inform you of our practices with respect to the collection and use of your personal information when visiting our Website or using our services. Unless otherwise defined in this Privacy Policy, terms used here starting with a capital letter shall have the same meaning as in our General Terms of Sale. All additional terms, guidelines, and rules, including our General Terms of Sale and Terms of Use, are incorporated by reference into this Privacy Policy. This document also includes our Content & Export Control Policy (Part II) and our Conflict-Free Minerals Statement (Part III). Where applicable, each section shall be read in conjunction with our General Terms of Sale and Terms of Use.
1.2 The data controller is pcbpro.online (the “Company”). The Company may be contacted at fiona wang@ pcbpro.online for any inquiries or to exercise data subject rights.
1.3 We collect and use personal data only for specified and lawful purposes, including: (a) account registration, order processing, delivery, and after-sales support (necessary for contract performance), retained for the contract term and applicable limitation periods; (b) security, fraud prevention, and service integrity (legitimate interests), retained up to 24 months unless required longer by law; (c) regulatory, tax, and export-control compliance (legal obligation), retained as required by law; (d) marketing communications (consent), retained until consent is withdrawn; and (e) cookies/analytics (consent), retained according to the cookie lifespan.
1.4 Data subjects have the right to access, rectify, erase, restrict, object, request data portability, and withdraw consent where applicable. Requests must be sent to fiona wang@ pcbpro.online with sufficient information to verify identity. We will respond without undue delay and in any event within 30 days, subject to lawful extensions or exemptions.
1.5 Where personal data is transferred outside your jurisdiction, the Company will ensure appropriate safeguards, including standard contractual clauses, binding corporate rules, and technical and organizational measures.
1.6 We use Cookies to provide, protect, and improve our services. Required Cookies are necessary for core functionality and cannot be disabled. Functional, advertising, and analytics Cookies are non-essential and will only be used with your prior consent, which you may manage or withdraw at any time via Cookie Settings.
1.7 In the event of a personal data breach that materially compromises personal data, we will notify affected users without undue delay and within the timeframe required by applicable law. Where required, we will also notify the competent authority.
1.8 We comply with applicable data protection laws, including but not limited to the GDPR, the CCPA, the PIPL, and equivalent local regulations where our customers are located.
2.1. You represent and warrant that You have the right authority and capacity to enter into these General Terms of Sale (on behalf of Yourself or the entity that You represent) and that You are authorized to place an Order. You represent and warrant that You are 18 years or older and are able to conclude legally binding agreements.
2.2. You represent and warrant that You have the full right and authority to provide us with all data (including PCB files), documentation, drawings and specifications, all data You provide is accurate and truthful, and You are authorized to grant the license referred to in Section 1.
2.3. You also represent and warrant that You will use Parts in strict accordance with all applicable state, federal and local laws and requirements.
2.4. You represent and warrant that You understand and agree with, including making the relevant certifications under, this pcbpro.online export control policy (the “Export Control Policy”), as follows:
At pcbpro.online, we put our top priority on protecting your personal information. Fully acknowledging the fact that your personal information belongs to you, we do our best to securely store and carefully process the information you share with us. We place our highest value on your trust. We hence collect a minimal amount of information only with your permission and use it solely for its intended purposes. We do not use your personal information for purposes incompatible with the purpose that we stated therein and We do not provide the information to third parties without your knowledge. We at pcbpro.online devote best efforts to ensure your data protection including technical data security and internal management procedures as well as physical data protection measures. We strive to improve your lives by offering inspiring and fascinating digital experiences. In order to do so, your trust is paramount and thus, we will do our best to protect your personal information. Thank you for your continued interest and support.
Personal data is information that can be used to directly or indirectly identify you. Personal data also includes anonymous data that is linked to information that can be used to directly or indirectly identify you. Personal data does not include data that has been irreversibly anonymized or aggregated so that it can no longer enable us, whether in combination with other information or otherwise, to identify you. If you register an account with pcbpro.online, you agree to allow us to contact you via your e-mail address and any additional contact information you choose to provide us. If you place an order, we retain a record of the contents of the order, delivery and billing address information, and any communication you might have with our sales people or engineering support teams about the order.
If you browse pcbpro.online, with or without a login, we know for a limited time that a user at your IP address has visited pages on the site.
We collect data on what products and content you browse in order to offer better value to you through personalized email, and to see which products/content are the most useful to you.
We abide by the principles of legality, legitimacy, and transparency, use, and process the least data within a limited scope of purpose, and take technical and administrative measures to protect the security of the data. We use personal data to help verify accounts and user activity, as well as to promote safety and security, such as by monitoring fraud and investigating suspicious or potentially illegal activity or violations of our terms or policies. Such processing is based on our legitimate interest in helping ensure the safety of our products and services. Here is a description of the types of personal data we may collect and how we may use it:
The usage of the data collected will be used only to the necessary extend provided that “data” shall include data information relating to an identified or identifiable natural person (“Personal Data”), as well as any non-personal, technical, transactional, or aggregated information collected, generated, processed, or stored in connection with the use of our services.
ⅰ. Data you provide:
We collect the personal data you provide and consent us when you use our products and services or otherwise interact with us, such as when you create an account, contact us, participate in an online survey, use our online help or online chat tool. If you make a purchase, we collect personal data in connection with the purchase. This data includes your payment data, such as your credit or debit card number and other card information, and other account and authentication information, as well as billing, shipping, and contact details.
ⅱ. Data about use of our services and products:
When you visit our websites and accept Cookies, you allow us to collect data about the type of device you use, your device's unique identifier, the IP address of your device, your operating system, the type of Internet browser that you use, usage information, diagnostic information, and location information from or about the computers, phones, or other devices on which you install or access our products or services. Where available, our services may use GPS, your IP address, and other technologies to determine a device's approximate location to allow us to improve our products and services.
Generally speaking, we use personal data to provide, improve, and develop our products and services, to communicate with you, to offer you targeted advertisements and services, and to protect us and our customers in compliance with the legal requirements.
ⅰ. Providing, improving, and developing our products and services:
We use personal data to help us provide, improve, and develop our products, services, and advertising. This includes using personal data for purposes such as data analysis, research, and audits. Such processing is based on the lawful basis, our legitimate interest in offering you products, and services and for business continuity. If you enter a contest, or other promotion, we may use the personal data you provide to administer those programs. Some of these activities have additional rules, which may contain further data about how we use personal data, so we encourage you to read those rules carefully before participating. We will not use personal data for purposes incompatible with the said purposes unless you consent and agree otherwise and we will retain your personal data as long as necessary to fulfill the purposes mentioned.
ⅱ. Communicating with you:
Subject to your prior express consent, we may use personal data to send you marketing communications in relation to our own products and services, communicate with you about your account or transactions, and inform you about our policies and terms. If you no longer wish to receive email communications for marketing purposes, please contact us to opt-out. We also may use your data to process and respond to your requests when you contact us. Subject to your prior express consent, we may share your personal data with third party partners who may send you marketing communications in relation to their products and services. Subject to your prior express consent, we may use personal data to personalize your experience with our products and services and on third-party websites and applications and to determine the effectiveness of our promotional campaigns. NOTE: For any of the uses of your data described above that require your prior express consent, note that you may withdraw your consent by contacting us.
We send mail to users when orders are placed, shipped, or ready for local pickup. We may also be in contact when an order requires payment before shipping, or if other issues prevent us from fulfilling an order.
We will notify users if we believe their privacy has been compromised, if it is within our power to do so. For example, if we discover a customer’s account user login information has been exposed elsewhere on the web, or if we are compelled to disclose information to law enforcement.
We may occasionally send you an email that you did not request or trigger with an action of any kind in order to promote a certain aspect of our site, products, or services.
Cookies are small pieces of text used to store information on web browsers. Cookies are widely used to store and receive identifiers and other information on computers, phones, and other devices. We also use other technologies, including data we store on your web browser or device, identifiers associated with your device, and other software, for similar purposes. In this Cookie Statement, we refer to all of these technologies as "Cookies."
We use Cookies to provide, protect, and improve our products and services, such as by personalizing content, offering and measuring advertisements, understanding user behavior, and providing a safer experience. Please note that the specific cookies we may use vary depending on the specific websites and services you use.
pcbpro.online uses the following types of cookies on this website:
Required Cookies
These Cookies are necessary to enable the basic features of this site to function, such as providing secure log-in and related services core functionality. Without them, the site could not operate, so they cannot be disabled.
Functional Cookies
Cookies that help us remember your preferences and settings in order to improve your experience when interacting with our sites and services.
Targeted Advertising
Our third-party service providers and Our business partners may use advertising cookies to collect data about your online activities and your browsing habits on their websites. Thanks to the data collected by these cookies, they can offer you relevant advertising tailored to your preferences and interests.
1.We make certain personal data available to strategic partners, with your prior consent, that work with us to provide our products and services or help us market to customers. Personal data will only be shared by us with these companies in order to provide or improve our products, services, and advertising; it will not be shared with third parties for their own marketing purposes without your prior express consent. Such disclosure will only take place where there is a lawful basis under the Personal Data Protection laws (e.g., consent, contractual necessity, or legitimate interest). Such third parties are required to process the data in accordance with our instructions and applicable data protection laws, and are prohibited from using the data for their own independent marketing purposes without your prior express consent. Where data is transferred outside the your jurisdiction, we will ensure appropriate safeguard measures are taken.
2.We use cookies to provide, protect, and improve our products and services, such as by personalizing content, offering and measuring advertisements, understanding user behavior, and providing a safer experience. Please note that the specific cookies we may use vary depending on the specific websites and services you use. We will only use non-essential Cookies with your consent, which you may manage or withdraw at any time through our cookie settings. Please note that disabling certain cookies may affect the functionality or performance of our services.
In order to understand traffic to pcbpro.online and diagnose technical problems, we log individual web requests. These logs include time of request, individual IP address, referrer, and user agent strings. We may retain these logs for up to 60 days, although individually-identifying information will be obscured after one week.
In order to prevent fraud and detect malicious behavior, we log IP addresses for specific actions, such as creating a customer account and placing an order. This information is automatically deleted after no more than 60 days.
Except in the case of malicious traffic, we will not share log data with any third party, unless compelled by legal process to do so.
When collecting personal information from our customers with customers’ prior consent, our company may need to share this information with intermediary agencies and regulatory bodies. Such sharing may be necessary to comply with legal and regulatory requirements, fulfill contractual obligations, provide quality services, or conduct compliance audits. We will retain customers’ personal information only as long as necessary for the purposes stated, or as required by applicable laws and regulations.
We commit to taking appropriate security measures to protect the security of customers' personal information and prevent unauthorized access, use, disclosure, or damage. These security measures may include, but are not limited to, encryption, access controls, and security audits, implemented through technological and organizational measures.
While we take reasonable security measures, we cannot guarantee the absolute security of customers' personal information due to the nature of the internet and evolving technologies. When sharing customers' personal information, we will endeavor to establish contracts or agreements with intermediary agencies and regulatory bodies to require them to also implement appropriate security measures to protect this information.
Please note that the sharing of customers' personal information with intermediary agencies and regulatory bodies will be carried out in accordance with applicable legal and regulatory requirements, and we will make efforts to ensure compliance with these requirements. If personal information is subject to the cross-border transfer, we will ensure that such transfer is carried out in compliance with applicable personal data protection requirements, and with appropriate safeguards.
While we strive to protect the security of customers' personal information, we cannot be held responsible for the actions or improper use of personal information by third-party organizations. We encourage you to carefully review our privacy policy to understand our information handling practices and make informed decisions before providing personal information.
pcbpro.online Direct Sales. No Distributors. Please purchase through pcbpro.online only. Any orders from non-official channels are not related to our company and we do NOT provide any form of compensation or indemnity.
The PCB design documents used for manufacturing were provided by customers and the responsibility of pcbpro.online was to manufacture the PCB board according to design of customers.
Customers shall have rights under the Personal Data Protection to access, correct, delete, or request portability of their personal data, as well as the right to withdraw consent or object to certain processing, subject to legal and contractual limitations. Customers shall guarantee its ownership and the related intellectual property rights of the design document provided, which should not infringe anyone else's intellectual property rights and any other legal right, such as patent right, copyright, trademark right and so on.
Customers shall indemnify and hold pcbpro.online harmless from any claims, damages, or liabilities arising out of or related to the design documents provided, including but not limited to intellectual property infringement, regulatory violations, or other legal claims. To the maximum extent permitted by law, the services are provided “as is” and “as available” without any warranties or guarantees of any kind or nature, either express, implied or statutory, including, but not limited to, any (if any) implied warranties, duties or conditions of merchantability, of fitness for a particular purpose, of accuracy or completeness of responses, of results, of workmanlike effort, of lack of viruses, and of lack of negligence, all with regard to the Services.
We shall not be liable for any products purchased through unauthorized distributors, resellers, or channels other than pcbpro.online.
We offer shipping through third parties such as DHL, EMS, FedEx, UPS, HongKong Post and the United States Postal Service. With your consent, We pass delivery addresses, phone numbers, and invoices to these companies to the extent required for quoting shipping prices and successful delivery of orders.
pcbpro.online shall not be responsible for any delay or failure in delivery or performance of any of its duties under any Order due to events beyond its reasonable control or acts or omissions or any other occurrence commonly known as force majeure, including but not limited to war, riots, acts of terrorism, acts of God, pandemics, natural disasters, embargoes, strikes, or other concerted acts of workers, casualties or accidents, failure by any pcbpro.online’s manufacturing partner to meet their obligations or any other causes or circumstances that prevent or hinder the manufacture or delivery of the Parts&PCB.
pcbpro.online may suspend performance under an Order for so long as such performance is delayed by such occurrence or cancel the Order at its sole discretion, in which case pcbpro.online is not liable for any resulting damages.
Payments for buying PCBs at pcbpro.online are processed through Paypal. When using PayPal on pcbpro.online, a user should provide their PayPal email address. The user will then be directed to the website paypal.com to complete their payment, after which they will be redirected to pcbpro.online to complete the order. In case you do not have a Paypal account, credit card data including the cardholder name, credit card number, expiration date, CVV, and full billing address are sent to Paypal via an API for processing. Details regarding orders are not sent to Paypal. Each transaction is logged by retaining the transaction amount, the customer’s name, addresses and phone numbers. We do not store any credit card data on pcbpro.online’s servers at any time. Your credit card information is immediately tokenized the first time it is processed. Tokenization is a process in which credit card information is captured by a secure payment processor, and replaced by a randomly generated number. Should you elect to save a credit card to your account for future use, only the encrypted token is stored and used to charge your credit card account.
ⅰ. Fulfilment of legal obligations: Due to the mandatory laws of the European Economic Area or the country in which the user lives, certain legal acts exist or have occurred and certain legal obligations need to be fulfilled. Treatment of personal data of EEA residents ---As described below, if you reside within the European Economic Area (EEA), our processing of your personal data will be legitimized: Whenever we require your consent for the processing of your personal data such processing will be justified pursuant to Article 6(1) of the General Data Protection Regulation (EU) ("GDPR").
ⅱ. For the purpose of reasonable implementation or application of this article: We may share personal data with all our-affiliated companies based on the legal basis, such as consent, necessity, legal obligation, other grounds permitted by laws in accordance with the implementation of the Standard Contractual Clauses (SCC), Model Contractual Clauses (MCC), or Binding Corporate Rules (“BCRs”), whichever is applicable. In the event of a merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer, or sale or disposition of all or any portion of our business, including in connection with any bankruptcy or similar proceedings, we may transfer any and all personal data to the relevant third party. We will ensure that the receiving party is complied with the applicable laws and this Privacy Policy. We may also disclose personal data if we determine in good faith that disclosure is reasonably necessary to protect our rights and pursue available remedies, enforce our terms and conditions, investigate fraud, or protect our operations or users.
ⅲ. Legal Compliance and Security or Protect Other Rights It may be necessary—by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence—for us to disclose personal data. We may also disclose personal data if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.
Our products and services are intended for adults. Accordingly, we do not knowingly collect, use, or disclose data from children under 20. If we learn that we have collected the personal data of a child under 20, or the equivalent minimum age depending on the jurisdiction, we will take steps to delete the data as soon as possible. Please immediately contact us if you become aware that a child under 20 has provided us with personal data.
We take reasonable steps to ensure that your personal data is accurate, complete, and up to date. You have the right to access, correct, or delete the personal data that we collect. You are also entitled to restrict or object, at any time, to the further processing of your personal data. You have the right to receive your personal data in a structured and standard format. You may lodge a complaint with the competent data protection authority regarding the processing of your personal data. To protect the privacy and the security of your personal data, we may request data from you to enable us to confirm your identity and right to access such data, as well as to search for and provide you with the personal data we maintain. There are instances where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal data that we maintain. You may contact us to exercise your rights. We will respond to your request in a reasonable timeframe, and in any event in less than 30 days.
When a customer operates a link to a third-party website that has a relationship with us, we do not assume any obligation or responsibility for such policy because of the third party's privacy policy. Our websites, products, and services may contain links to or the ability for you to access third-party websites, products, and services. We are not responsible for the privacy practices employed by those third parties, nor are we responsible for the information or content their products and services contain. This Privacy Policy applies solely to data collected by us through our products and services. We encourage you to read the privacy policies of any third party before proceeding to use their websites, products, or services. We will not be responsible for any damage in connection with your personal data arising from the data disclosure by such third parties.
We use reasonable technical, administrative, and physical security measures designed to safeguard and help prevent unauthorized access and disclosure of your data, and to correctly use the data we collect. We will retain your personal data for as long as it is necessary to fulfill the purposes outlined in this Privacy Statement, unless a longer retention period is required or permitted by law.
We reserve the right to periodically change this Privacy Policy to keep pace with new technologies, industry practices, and regulatory requirements, among other reasons. Your continued use of our products and services after the effective date of the Privacy Policy means that you accept the revised Privacy Policy. If you do not agree to the revised contact us Privacy Policy, please refrain from using our products or services and contact us to close any account you may have created. And we will withdraw your consent accordingly.
To the maximum extent permitted by law, the services are provided “as is” and “as available” without warranties of any kind. Customers remain responsible for ensuring that their design documents do not infringe third-party rights or violate any applicable laws. Customers shall indemnify and hold pcbpro.online harmless from any claims, damages, or liabilities arising therefrom.
This Privacy Policy, including the Content & Export Control Policy and Conflict-Free Minerals Statement, shall be governed by and construed in accordance with the laws of the jurisdiction where the Company operating the Website is incorporated. Any dispute shall be subject to the exclusive jurisdiction of the courts of such jurisdiction, unless otherwise required by mandatory law.
Companies and individuals both can ask to sign a non-disclosure agreement (NDA) to protect your intellectual property rights and pcbpro.online is obliged to maintain confidentiality. Please send the NDA with your info filled to fiona wang@ pcbpro.online
Download the NDA pcbpro.online Version NDA-pcbpro.online.pdf . Or NDA drafted by yourself are also acceptable.
If you have any questions or feedback regarding this privacy policy & Agreement, including if you feel pcbpro.online or someone within the pcbpro.online community has violated it, or if you are concerned about pcbpro.online’s general philosophy toward user privacy, please contact us at fiona wang@ pcbpro.online